Englandfans representatives will be available for signing-in and the collection of tickets between noon and 8pm on matchday. They’ve been told they’ll be based in a temporary cabin beside the stadium ticket offices, across the road from the Crowne Plaza hotel. They will also be contactable on the usual phone number, +44 7970 146250.

The Belarusian currency is the rouble (BYR), and currently converts at around 4,000 to the pound. There are no coins, just banknotes in denominations ranging from BYR 100,000 to BYR10 (a quarter of a penny note!). It is illegal to import or export the currency, which means you can’t get it in advance, and you’re not allowed to take it out of the country with you. Cash can be withdrawn safely from ATMs, and US dollars and Euros can be changed at bureaux de change. Be sure to use officially licensed booths; do NOT be tempted to change money informally on the street.

Getting around is fairly easy as the Metro system is cheap, reliable and fairly easy to work out. It runs between 5.30am and 1.00am. See our Out and about page for more detail on tourist sites and public transport.

The British Embassy is located in the centre of town at 37, Karl Marx Street. Office hours are 09.00 – 13.00 and 14.00 – 17.00 on Mondays to Thursdays, 09.00 – 15.00 on Fridays. They are contactable by phone on +375 17 210 5920.

Emergency numbers are pretty easy to remember: Ambulance 03, Fire 01, Police 02. There are apparently Medical Services at 4 vulitsa Tolstoho. Tel: (+375) 220 45 81 Open 24hrs, it is one of the very few western-style clinics. As with any trips abroad, you should make sure you have adequate travel insurance in case you require medical care whilst overseas.

To dial abroad, dial 8 (wait for tone) + 10 + country code + city code + number.