Tottenham Hotspur Supporters’ Trust launches “Stop StubHub”

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The FSF opposes “legalised touts” who are more concerned with making money than getting tickets into fans’ hands at a reasonable price, so it’s great to see one of our affiliates launching a campaign on this issue. Find out more about Tottenham Hotspur Supporters’ Trust's “Stop StubHub” campaign below…

Having received headline data on StubHub sales for the first six Premier League home games of this season, it is clear that the StubHub resale platform is pushing up the price of tickets to watch Tottenham Hotspur.

The evidence provided shows that 91% of tickets are being sold above face value. At the two category A games included in the data, Chelsea and West Ham United, tickets were sold at an average price of 135% and 53% above face value respectively.

These figures show that StubHub and Tottenham Hotspur Football Club (THFC) are misguided to continue insisting that that the high prices shown on the StubHub platform do not equate to actual sales.

The evidence is clear for all to see.

A system in which 91% of tickets are being sold at above face value, and substantially more in a significant number of cases, is not one that supporters' organisations can back.

We also believe the Club should be concerned at the fact that 19%, almost one-fifth, of season ticket holders have not been able to make one or more of the opening six league games of the season.

We note the Club intend to make changes to ticketing T&Cs to prevent abuse of the ability to relist tickets on the StubHub platform, also known as ‘flipping’. We are not confident that a fair and transparent method of identifying what is legitimate relisting and what is abusive relisting exists. The Club is, in our opinion, dealing with a symptom of the StubHub system, which it has willingly agreed to.

We believe a ticket exchange should be a service to supporters, not a means of pushing up ticket prices or generating additional revenue.

In support of the campaign against licensed ticket touts, the FSF said: "Fans already find ticket prices more than demanding enough. The introduction of an additional level of profiteering at our expense can only serve to price more fans out of the game, and must be resisted".

We, therefore, call on THFC to end the partnership with StubHub at the earliest opportunity and, instead, to work with supporter groups, the FA and Premier League in their efforts to establish a genuine ticket exchange scheme that does not drive up prices or incentivise fans to exploit fellow fans.

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Thanks to Action Images for the image used in this blog.